Privacy Policy
1. Overview
Your privacy is important. This Privacy Policy explains how personal information is collected, used, and protected when you visit this website or engage in services.
By using this website, you agree to the terms outlined below.
2. Information Collected
Information may be collected in the following ways:
A. Information You Provide Voluntarily
This may include:
-
Name
-
Email address
-
Phone number
-
Appointment requests
-
Intake form responses
-
Health history and session-related information
This information is provided directly by you through booking forms, intake forms, or contact forms.
B. Booking & Client Records
Appointments, intake forms, and client records are managed through Cliniko, a secure practice management system.
Information submitted through booking or intake forms is stored within that platform and used solely for providing services and managing appointments.
C. Website Data
Like most websites, basic technical data may be collected automatically, such as:
-
IP address
-
Browser type
-
Pages visited
-
Time spent on site
This data is used for general website functionality and performance improvement.
Cookies may be used for basic site functionality. You may disable cookies through your browser settings.
3. How Information Is Used
Personal information is used to:
-
Schedule and manage appointments
-
Provide services
-
Communicate regarding sessions
-
Maintain client records
-
Improve website functionality
Information is not sold, rented, or shared with third parties for marketing purposes.
4. Confidentiality of Health Information
Information shared in intake forms or sessions is treated with care and discretion.
While this practice is not a covered entity under federal HIPAA regulations, reasonable safeguards are used to protect personal information.
Information will only be disclosed:
-
With your written consent
-
If required by law
-
If necessary to prevent serious harm
5. Data Security
Reasonable administrative and technical safeguards are used to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
6. Third-Party Services
This website may use third-party service providers for booking, website hosting, or analytics.
These providers have their own privacy policies governing how data is handled.
7. Your Rights
You may request to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of your data (subject to record-keeping requirements)
Requests can be made by contacting:
[Your Contact Email]
8. Children’s Privacy
This website and services are not directed to children under 18. Personal information is not knowingly collected from minors without parental consent.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Updates will be reflected by a revised effective date.
10. Contact
If you have questions about this Privacy Policy, please contact:
Teri Rothenbach
SAMA Spinal Flow